2012-05-22 14:19:19 GMT
I think the website is brilliant, at providing information that I want/need.
However, it is less than useless when it comes to "logging in".
I used my normal (other) user name, then entered my password.
No error, I knew it was correct BUT I then clicked on "forgotten password" and completed the details required.
I then received a reset email with a link that took me back to the log in page!!
Maybe, I'm being thick BUT that solved nothing and still would not allow me to log in - I would have expected a link to a page that would have allowed me to choose a new password OR to have been provided with a temporary password that I could then change.
Instead, I have had to register a new account, using a different email address (SHS would not accept the one I, normally, use, because it was "already registered").
Can anyone please explain this wacky way of working?